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FAQs

    What do I get when I sign up for a Zendo VR account?
    All account holders are entitled to the one free video per month from Zendo VR. To access our other videos, you will need to purchase a subscription.
    How many videos do I get with the paid subscription?
    Having a subscription with us means that you will receive access to all previously made videos and will receive four new videos every month all for the price of $8 every month.
    I do not have a VR headset, can I still use your product?
    Our videos are specifically made for use with your cell phone in a VR headset, if you do not have a headset, you can purchase one off of amazon.com or another retail site.
    What headsets are compatible with Zendo VR?
    Currently Zendo VR videos are supported on both Google Cardboard type headsets as well as Samsung Gear VR headsets, or any headset that allows you to access our website.
    Can I view the videos on a computer?
    Zendo VR videos can be viewed on a computer, however in order to get the full 360° virtual reality experience, we recommend using a VR headset.
    What are the Terms of Service for using Zendo VR?
    1. Terms
    By accessing this web site, you are agreeing to be bound by these web site Terms and Conditions of Use, all applicable laws and regulations, and agree that you are responsible for compliance with any applicable local laws. If you do not agree with any of these terms, you are prohibited from using or accessing this site. The materials contained in this web site are protected by applicable copyright and trade mark law.

    2. Use License
    Permission is granted to temporarily download one copy of the materials (information or software) on Zendo VR's web site for personal, non-commercial transitory viewing only. This is the grant of a license, not a transfer of title, and under this license you may not: modify or copy the materials; use the materials for any commercial purpose, or for any public display (commercial or non-commercial); attempt to decompile or reverse engineer any software contained on Zendo VR's web site; remove any copyright or other proprietary notations from the materials; or transfer the materials to another person or "mirror" the materials on any other server. This license shall automatically terminate if you violate any of these restrictions and may be terminated by Zendo VR at any time. Upon terminating your viewing of these materials or upon the termination of this license, you must destroy any downloaded materials in your possession whether in electronic or printed format.

    3. Disclaimer
    The materials on Zendo VR's web site are provided "as is". Zendo VR makes no warranties, expressed or implied, and hereby disclaims and negates all other warranties, including without limitation, implied warranties or conditions of merchantability, fitness for a particular purpose, or non-infringement of intellectual property or other violation of rights. Further, Zendo VR does not warrant or make any representations concerning the accuracy, likely results, or reliability of the use of the materials on its Internet web site or otherwise relating to such materials or on any sites linked to this site.

    4. Limitations
    In no event shall Zendo VR or its suppliers be liable for any damages (including, without limitation, damages for loss of data or profit, or due to business interruption,) arising out of the use or inability to use the materials on Zendo VR's Internet site, even if Zendo VR or a Zendo VR authorized representative has been notified orally or in writing of the possibility of such damage. Because some jurisdictions do not allow limitations on implied warranties, or limitations of liability for consequential or incidental damages, these limitations may not apply to you.

    5. Revisions and Errata
    The materials appearing on Zendo VR's web site could include technical, typographical, or photographic errors. Zendo VR does not warrant that any of the materials on its web site are accurate, complete, or current. Zendo VR may make changes to the materials contained on its web site at any time without notice. Zendo VR does not, however, make any commitment to update the materials.

    6. Links
    Zendo VR has not reviewed all of the sites linked to its Internet web site and is not responsible for the contents of any such linked site. The inclusion of any link does not imply endorsement by Zendo VR of the site. Use of any such linked web site is at the user's own risk.

    7. Site Terms of Use Modifications
    Zendo VR may revise these terms of use for its web site at any time without notice. By using this web site you are agreeing to be bound by the then current version of these Terms and Conditions of Use.

    8. Governing Law
    Any claim relating to Zendo VR's web site shall be governed by the laws of the State of Pennsylvania without regard to its conflict of law provisions.
    What is the privacy policy concerning Zendo VR?
    Personal identification information
    We may collect personal identification information from Users in a variety of ways, including, but not limited to, when Users visit our site, register on the site and in connection with other activities, services, features or resources we make available on our Site. Users may be asked for, as appropriate, name, email address, credit card information, Users may, however, visit our Site anonymously. We will collect personal identification information from Users only if they voluntarily submit such information to us. Users can always refuse to supply personally identification information, except that it may prevent them from engaging in certain Site related activities.

    Non-personal identification information
    We may collect non-personal identification information about Users whenever they interact with our Site. Non-personal identification information may include the browser name, the type of computer and technical information about Users means of connection to our Site, such as the operating system and the Internet service providers utilized and other similar information.

    Web browser cookies
    Our Site may use "cookies" to enhance User experience. User's web browser places cookies on their hard drive for record-keeping purposes and sometimes to track information about them. User may choose to set their web browser to refuse cookies, or to alert you when cookies are being sent. If they do so, note that some parts of the Site may not function properly.

    How we use collected information
    Zendo VR collects and uses Users personal information for the following purposes:
    • To personalize user experience
    • We may use information in the aggregate to understand how our Users as a group use the services and resources provided on our Site.
    • To improve our Site
    • We continually strive to improve our website offerings based on the information and feedback we receive from you.
    • To process transactions
    • We may use the information Users provide about themselves when placing an order only to provide service to that order. We do not share this information with outside parties except to the extent necessary to provide the service.
    • To send periodic emails
    • The email address Users provide for order processing, will only be used to send them information and updates pertaining to their order. It may also be used to respond to their inquiries, and/or other requests or questions. If User decides to opt-in to our mailing list, they will receive emails that may include company news, updates, related product or service information, etc. If at any time the User would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email or User may contact us via our Site.


    How we protect your information
    We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our Site. Sensitive and private data exchange between the Site and its Users happens over a SSL secured communication channel and is encrypted and protected with digital signatures.

    Third party websites
    Users may find advertising or other content on our Site that link to the sites and services of our partners, suppliers, advertisers, sponsors, licensors and other third parties. We do not control the content or links that appear on these sites and are not responsible for the practices employed by websites linked to or from our Site. In addition, these sites or services, including their content and links, may be constantly changing. These sites and services may have their own privacy policies and customer service policies. Browsing and interaction on any other website, including websites which have a link to our Site, is subject to that website\'s own terms and policies.

    Changes to this privacy policy
    Zendo VR has the discretion to update this privacy policy at any time. When we do, send you an email. We encourage Users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications. Your acceptance of these terms By using this Site, you signify your acceptance of this policy and terms of service. If you do not agree to this policy, please do not use our Site. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes.
    I have questions that were not on this FAQ, where can I get them answered?
    You can email us at wearehappyplace@gmail.com and we will be glad to answer any questions that you might have!